The implications of online retail on the Australian shopping centre industry - Part One

While COVID-19 has contributed to a spike in e-commerce spend and sales in Australia, the pandemic also cemented the rise of omni-channel retail and showcased the enduring strength of high-quality bricks-and-mortar retail in an online world. 

This first part in a two-part series explores the impact of online and omni-channel retail on Australian shopping centres, we provide an update on current e-commerce penetration rates, and our outlook for the future. 

Download the paper or visual summary, or take a moment to listen to a QPod episode on this subject. 

Read part two of this series, examining the implications of the rise of omni-channel retail on retailers and shopping centre landlords here.